All sales are governed by these general conditions. These general conditions of sale prevail over all other conditions unless stated otherwise in writing by Tecnomed Italia s.r.l..
GENERAL TERMS AND CONDITIONS OF COUPON USE
- Discount codes cannot be redeemed for cash, nor may they be transferred or resold.
- Coupons cannot be applied retrospectively to orders already placed.
- All coupons have an expiry date, after which they can no longer be used.
- In the event of a return of items purchased using a coupon, the value of the coupon will not be refunded.
- Tecnomed Italia S.r.l. reserves the right to cancel or amend discount codes and their associated terms of use at any time.
CHARACTERISTICS OF PRODUCTS IN THIS CATALOGUE:
1) Dimensions, weights, specifications, colours and performance may vary as a result of technical developments and changes in regulatory requirements.
Errors of any kind, including errors in technical data, shall not constitute grounds for a claim. All instructions for use and safety-related provisions are non-binding, as they do not, under any circumstances, supersede applicable statutory and regulatory requirements.
2) All material contained in this e-commerce is the property of Tecnomed Italia s.r.l. and/or of represented companies and is covered by Italian and European copyright. Text published herein that has been taken from other sources is likewise protected by copyright and is the property of the companies concerned. Tecnomed Italia s.r.l. is not connected in any way with the companies whose products are illustrated in this catalogue. All trade marks appearing in this catalogue belong to their respective owners. Trade marks of third parties, product names, commercial names, corporate and company names may be the property of their respective owners or trade marks registered to other companies, and are used here purely for explanatory purposes and in the interests of the owners, with no violation of copyright intended. Photographs illustrating products are purely indicative.
PRICES AND PAYMENTS:
3) The prices displayed or stated of all products (including offer prices) may be subject to change without advance notice, due to sudden variations in the cost of raw materials, production or labour costs with regard to the items we produce, or in the exchange rate of our currency with regard to the products which we market and/or import. For this reason, customers should ask for updated prices when ordering.
4) All payments must be made according to the terms established, and must be made out to Tecnomed Italia s.r.l. at its registered offices. Other forms of payment shall not be accepted unless authorised in advance by Tecnomed Italia s.r.l.. Payments made by bank draft or bank order are not exempt from compliance with the requirements of Article 1182 of the Italian Civil Code. On the basis of European Directive 29/6/2000, implemented in Italy by Legislative Decree No. 231 of the 9/10/2002, late payments automatically give rise to the application of interest.
5) Discounts on payments are calculated on the basis of the net value of the goods, exclu- ding packaging costs, VAT and transport costs where applicable. Failure to respect payment terms shall lead to the cancellation of all discounts applied to the payment in question, and any such discounts listed on the invoice shall be re-debited to the customer. Free gifts are subject to VAT reclaims.
SHIPMENTS:
6) Orders shall be processed according to the availability of stock, and no guarantee of supply is offered for goods that are no longer produced or have been discontinued from the range.
7) Tecnomed Italia s.r.l. does not normally inform carriers of the value of transported goods. If the customer wishes to insure a shipment, he must expressly state so at the time of order, and must assume all related costs.
8) Shipments to destination may be made using carriers selected by Tecnomed Italia s.r.l., with costs debited in the invoice, or may be made using carriers selected by the customer, with costs to be paid on delivery. All goods travel at the customer’s risk.
9) Minimum order value: €100 excluding VAT. Orders below €20 excluding VAT will incur an administrative charge of €13. Orders may be placed by email, telephone* or through our e-commerce website.
* Orders placed by phone must be followed by a written and signed order confirmation.
10) Any questions or complaints concerning the weight, number or condition of packages must be reported by the customer directly to the carrier at the time of reception of the goods. All losses or damage incurred during transport must likewise be reported immediately to the carrier, responsibility for the same resting with the carrier. If, on opening whole and undama- ged packages, material listed on the shipping documents as contained therein is found to be missing, written notice thereof must be presented to Tecnomed Italia s.r.l. (fax +39 0721 955229 – sales@tecnomeditalia.com) within 48 hours of reception of the goods, accompanied by a statement of the gross weight of the package concerned at the time of arrival.
COLLECTION OF GOODS:
11) Persons collecting goods must present a detailed order on the customer’s headed note paper. In compliance with the Decree of the President of the Republic No. 472196 and Ministerial Circulars No. 225E of the 16/9/96 and No. 249E of the 11/10/96, whoever collects goods must sign all copies of the shipping documents to confirm reception, and is responsible for verifying the correctness of all details related to the date and time of collection and the appearance of the goods collected.
12) The Customer shall hold Tecnomed Italia S.r.l. harmless from any liability arising from the delivery of goods to persons known to be trusted by the Customer, unless the Customer has provided timely written notification to the contrary.
REPAIRS:
13) Goods shall be accepted for repair only if returned free of charge to the competent offices of Tecnomed Italia s.r.l. or to Tecnomed’s local agent.
14) Unrepaired electrical equipment shall be returned disassembled.
WARRANTY:
15) The replacements covered by warranty may be placed only when the goods one returned to the factory.
16) The warranty expressly excludes all claims for compensation, damage or other costs.
17) Products returned for repair and, on inspection by the service personnel of Tecnomed Italia s.r.l., found to have defects of material or manufacture, may be repaired or replaced under the warranty at the sole discretion of Tecnomed Italia s.r.l.. All goods returned for repair must be delivered to Tecnomed Italia s.r.l. free of charges. The warranty expressly excludes all damage incurred as a result of improper use or unauthorised tampering.
INSTALLATION:
18) The customer is exclusively responsible for all costs incurred for the installation and commissioning of purchased goods. Against a specific request by the customer, the seller may provide in-house or external personnel to perform installation and commissioning, fees and conditions to be established in advance by the parties.
RETURNS:
9) All returns of goods must be authorised in advance by Tecnomed Italia S.r.l. within 8 days of the invoice date. Returns will only be accepted if sent carriage paid to our registered premises or to another address specified by Tecnomed Italia S.r.l. Administrative and reconditioning charges will also apply.
Unauthorised returns will be refused and sent back to the sender, with carriage charges payable by the sender.
All return requests must be accompanied by a copy of the original purchase invoice, which is a prerequisite for their assessment. Returns of damaged, obsolete or discontinued products will not be accepted, even if such products are still listed in the current catalogue. Customers may not make any deductions or set-offs against amounts due.
To place an order, the Customer must hold a valid VAT registration number and declares that the products ordered are intended exclusively for use in the course of their professional or business activities.
Accordingly, the Customer shall not be considered a consumer within the meaning of Article 3 of Italian Legislative Decree No. 206 of 6 September 2005, as amended.
Consequently, the provisions of the Italian Consumer Code governing contracts concluded with consumers shall not apply, including the right of withdrawal provided for under Articles 52 et seq.
This is without prejudice to any return or replacement conditions expressly provided for in these General Terms and Conditions of Sale.
CREDITS:
20) All credits deriving from invoicing errors (regarding articles, prices, quantities, discounts, etc.) shall be made exclusively by Tecnomed Italia s.r.l..
LEGAL INFORMATION:
21) Tecnomed Italia® S.r.l. is an independent company and is in no way affiliated, connected, authorized, sponsored, or approved by the manufacturers of the brands mentioned on the website, in catalogs, technical data sheets, commercial documents, promotional materials, or any other printed or digital documentation.
All references to brands, trade names, models, OEM codes, manufacturers, or equipment are used solely for identification and descriptive purposes, in order to indicate the compatibility of the spare parts and accessories marketed by Tecnomed Italia® S.r.l.
The spare parts and accessories sold by Tecnomed Italia® S.r.l., unless otherwise specified, are compatible and non-original spare parts. The use of registered trademarks does not imply any commercial relationship, license, or authorization by their respective owners.MK-dent®, KaVo®, Siemens®, Sirona®, Castellini®, Midwest®, Faro®, W&H®, Bien-Air®, Bora®, NSK®, Multiflex®, TKD®, GentleForce®, EMS®, Star®, Lares®, Satelec®, Mectron®, Cefla®, Stern Weber®, Anthos®, Planmeca®, Midmark®, Newmed®, Tuttnauer®, ICANCLAVE®, Euronda®, Getinge®, Tauclave®, Lafomed®, Melag®, Cominox®, Mocom®, Enbio®, SciCan®, and Careclave® are registered trademarks of their respective owners.Cefla® dental units include the brands Castellini®, Stern Weber®, and Anthos®.Tecnomed Italia® S.r.l. disclaims all liability for any transcription errors, technical updates, or modifications made by the original manufacturers without prior notice. All information contained in the documentation and on the website is for informational purposes only and may be subject to change without obligation of notice.
COMPETENT COURTS:
22) The Court of Pesaro, Italy, shall have exclusive jurisdiction over any disputes or claims arising in connection with these General Terms and Conditions of Sale.
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